Illuminate kindly asks our clients to give us at least 24 hours notice to cancel an appointment. Clients arriving more than ten minutes late for an appointment may be asked to reschedule. To preserve our relaxed atmosphere, we kindly ask that whenever possible child care arrangements be made prior to your visit to the salon. All prices are subject to adjustment after the consultation based on the individual needs of the client and expertise of the stylist. We encourage gratuities to be made in cash whenever possible.